Build in process automation
upfront for best results

IT process automation is more than just another add-on or even just another IT management tool. It is a new IT operations management paradigm requiring new skills, organizational design, investment, and support.

Read the Gartner white paper IT Process Automation: Moving from Basics to Best Practices to learn how the best practices required can ensure you realize maximum value, including:

  • How to assess your automation readiness by analyzing your process and organizational maturity levels
  • How to identify the skills needed to be successful
  • How to standardize configurations to lower the costs and risks of development

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